iPhone 16 Pro not charging with cable
Hello. My phone is IPhone 16 Pro. It is not charging by cable but only by wireless contact. How can this be corrected please?
iPhone 16 Pro, iOS 26
Hello. My phone is IPhone 16 Pro. It is not charging by cable but only by wireless contact. How can this be corrected please?
iPhone 16 Pro, iOS 26
If the charging cable won’t properly seat or easily fit into the charging port of the iPhone, this might indicate that either dirt or lint is obstructing the plug, or the plug or charging socket have been damaged. A damaged charging cable must be replaced - whereas a damaged charging port must be repaired.
If the problem is due to a visible obstruction, you may be able to remove it yourself*. With good light, using a sharpened wooden matchstick or plastic toothpick, very gently try to dislodge a visible the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts within the socket. Note that a USB-C socket has an obvious "tongue" within the socket.
(*) Removal of an obstruction is often best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) - where the appropriate tools and expertise are available:
Genius Bar Reservation and Apple Support Options - Apple
If the charging problem is not mechanical, these support pages should help with troubleshooting battery and charging issues:
Charge the iPhone battery - Apple Support
If your iPhone or iPod touch won't charge - Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it may fail to charge the iPhone; proprietary charging standards, such as QC (Quick Charge), are not supported by Apple devices.
If you continue to experience difficulties when using an appropriate Power Adapter and USB-C cable, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPhone, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple
If the charging cable won’t properly seat or easily fit into the charging port of the iPhone, this might indicate that either dirt or lint is obstructing the plug, or the plug or charging socket have been damaged. A damaged charging cable must be replaced - whereas a damaged charging port must be repaired.
If the problem is due to a visible obstruction, you may be able to remove it yourself*. With good light, using a sharpened wooden matchstick or plastic toothpick, very gently try to dislodge a visible the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts within the socket. Note that a USB-C socket has an obvious "tongue" within the socket.
(*) Removal of an obstruction is often best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) - where the appropriate tools and expertise are available:
Genius Bar Reservation and Apple Support Options - Apple
If the charging problem is not mechanical, these support pages should help with troubleshooting battery and charging issues:
Charge the iPhone battery - Apple Support
If your iPhone or iPod touch won't charge - Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.
Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it may fail to charge the iPhone; proprietary charging standards, such as QC (Quick Charge), are not supported by Apple devices.
If you continue to experience difficulties when using an appropriate Power Adapter and USB-C cable, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPhone, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple
Can you provide answers to the following questions:
If you try another cable, does the same problem occur?
If you try a different charger and cable, does the same problem occur?
Apple provides the following troubleshooting:
If your iPhone or iPod touch won't charge - Apple Support
Search for accessories that have completed MFi certification. Once an accessory has completed MFi certification requirements and is reported to Apple as sold/distributed, it will be searchable in our public database of authorized Lightning, headset, charging, iAP-enabled, and Find My network-enabled accessories.
Learn how to identify counterfeit or uncertified Lightning-based accessories.
iPhone 16 Pro not charging with cable