iPad Air 5 Touch ID not working after update

My touch ID is no longer working after updating to 26.5.2 software on my iPad Air 5th generation. The option for Touch ID is grayed out and when I try to toggle it on or re-enter a new fingerprint, the screen says “unable to complete Touch ID setup. Please try again later.”

iPad Air, iPadOS 26

Posted on Jul 19, 2026 6:35 PM

Reply

There are no replies.

iPad Air 5 Touch ID not working after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.