Beats Flex flashes white light when charging and won't reset

Just bought beats flex about 2 weeks ago they have been working fine until now. I plug them in to charge and the white light is flashing. When I unplug them to try and reset they do nothing.

Beats

Posted on Jul 23, 2026 3:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2026 9:56 AM

AFAIK, if the Beats Flex status LED is flashing white, that would indicate that they are either ready to pair or reconnect.


Just to make sure you didn't miss anything when you tried to reset them, here is the procedure to do so:

  • Press and hold the volume button on the left control module and the power button on the right control module for 15 seconds (until the light flashes), then release the buttons.


If they don't reset, then your next step is to contact Apple Support directly for further assistance with this matter.


1 reply
Question marked as Top-ranking reply

Jul 25, 2026 9:56 AM in response to Cicco714

AFAIK, if the Beats Flex status LED is flashing white, that would indicate that they are either ready to pair or reconnect.


Just to make sure you didn't miss anything when you tried to reset them, here is the procedure to do so:

  • Press and hold the volume button on the left control module and the power button on the right control module for 15 seconds (until the light flashes), then release the buttons.


If they don't reset, then your next step is to contact Apple Support directly for further assistance with this matter.


Beats Flex flashes white light when charging and won't reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.