KeyChain is noting but an inconvienence

I don't like using the Keychain app but it seems when I try to set up a new printer I have to give them a User name and password to get intall helper. The problem is, I NEVER had a user name and Password for the keychain app? I've tried my apple ID and password, my Macbook air user adminitrator and password to operate my Airbook, and a few other older password and administrators from my 2015 Mac Bookair. Nothing!! I rather set up wifi manaually and I don't want to use the keychain password app but you have conveniently made it hard top bypass the system. How do I find the correct password for Keychain? I would rather have it reset. I've always been able to bypass the keychain but not anymore!

Denise ***



[Edited by Moderator]

MacBook Air 13″, macOS 26.5

Posted on Jul 23, 2026 6:51 PM

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Question marked as Top-ranking reply

Posted on Jul 23, 2026 8:26 PM

PlayPerfect wrote:
And I don't understand why I even have to go through Keychain app to set up Wi-Fi for my new, PIXMA TR4722 printer?

Nor do I, because you're choosing to make problems for yourself. The problem is not your Mac or macOS, it the fact that you seem to be using Canon's Master Setup software to set up the printer when there is absolutely no need for it. It is the Canon software that's asking to use the Keychain, not the printer or your Wi-Fi network.


That printer fully supports AirPrint. Connect the printer to your Wi-Fi network.


Connect an AirPrint printer to a Wi-Fi network - Apple Support (or see the Canon documentation).


Then add it as an AirPrint printer.


Print wirelessly from your Mac to your printer - Apple Support


No need for Canon software, at all.

7 replies
Question marked as Top-ranking reply

Jul 23, 2026 8:26 PM in response to PlayPerfect

PlayPerfect wrote:
And I don't understand why I even have to go through Keychain app to set up Wi-Fi for my new, PIXMA TR4722 printer?

Nor do I, because you're choosing to make problems for yourself. The problem is not your Mac or macOS, it the fact that you seem to be using Canon's Master Setup software to set up the printer when there is absolutely no need for it. It is the Canon software that's asking to use the Keychain, not the printer or your Wi-Fi network.


That printer fully supports AirPrint. Connect the printer to your Wi-Fi network.


Connect an AirPrint printer to a Wi-Fi network - Apple Support (or see the Canon documentation).


Then add it as an AirPrint printer.


Print wirelessly from your Mac to your printer - Apple Support


No need for Canon software, at all.

Jul 23, 2026 8:50 PM in response to PlayPerfect

Assuming your own login is an administrator login as would be common, that prompt is Canon asking for your own login name and password, as the Canon app wants to load itself into protected storage, or make other unspecified changes to protected storage.


That written, I’d remove the Canon add-on app, would use AirPrint, and would then provide your feedback about the issues with the add-on Canon app to Canon.


For most common printing uses, there’s no need to add printer vendor apps for a printer that supports AirPrint.


While Canon printer hardware may or may not be good, I’ve found their apps, website, and documentation lackluster at best.

Jul 28, 2026 9:39 AM in response to PlayPerfect

PlayPerfect wrote:

Thank you for the response but it does not help me. I already know the Andinistrator username of WI-FI and the password from TDS (and, yes, I already tried entering the TDS router info into this "Keychain helper installer" window and it did not work.

You don't seem to understand that I can't figure out what to put into the window, below, nothing works. And I don't understand why I even have to go through Keychain app to set up Wi-Fi for my new, PIXMA TR4722 printer?
https://discussions.apple.com/content/attachment/6646aa5a-4ee4-4c83-9fda-75f10f84bec4
Denise ***


Is your macOS user name actually "admin" as shown in the screenshot? If not, then that is the problem with authentication. There is already an "admin" group too. Your macOS user name should generally be the same as the name on your home user folder. People should not have "admin" as an actual user name.


You can also go to the "User & Groups" System Settings to see what your long & short user names are. Any macOS user accounts with administrator privileges will show "Admin" next to or beneath the actual user name you need to use to fill out the authentication.



[Edited by Moderator]

Jul 23, 2026 8:17 PM in response to MrHoffman

Thank you for the response but it does not help me. I already know the Andinistrator username of WI-FI and the password from TDS (and, yes, I already tried entering the TDS router info into this "Keychain helper installer" window and it did not work.


You don't seem to understand that I can't figure out what to put into the window, below, nothing works. And I don't understand why I even have to go through Keychain app to set up Wi-Fi for my new, PIXMA TR4722 printer?

Denise Rahmer

KeyChain is noting but an inconvienence

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