Phonak hearing aid Bluetooth unstable after update

After the last is update, which is current, my Bluetooth connections to my hearing aids is unstable. Phonak is the brand name


are there known issues with Bluetooth after the update?


the connections to the hearing aid app and the hearing aids themselves are now unstable.

Posted on Jul 26, 2026 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2026 2:22 PM

hearing aid software updates have been known to un-pair your hearing Aids.


be sure during debugging that you at least check and if necessary repair your hearing aids with your iPhone in:


Settings > Accessibility > Hearing Devices > ...

check for both Right and Left showing as connected, and if not, follow the hearing aid maker's procedure for pairing again. (This is often something like return to charging case or removing batteries, then start them up again with that settings pane open.)


Let us know what you discover.



2 replies
Question marked as Top-ranking reply

Jul 26, 2026 2:22 PM in response to JohnsoninTennessee

hearing aid software updates have been known to un-pair your hearing Aids.


be sure during debugging that you at least check and if necessary repair your hearing aids with your iPhone in:


Settings > Accessibility > Hearing Devices > ...

check for both Right and Left showing as connected, and if not, follow the hearing aid maker's procedure for pairing again. (This is often something like return to charging case or removing batteries, then start them up again with that settings pane open.)


Let us know what you discover.



Jul 26, 2026 12:18 PM in response to JohnsoninTennessee

Before anything else, try a normal power-off / restart cycle of your phone AND the hearing aids.


Then if necessary, perform a “forced restart” of your phone.


Force restart iPhone - Apple Support


If still problematic you’ll need to contact Phonak support …


… and as it’s “technical” they might require you to go thru your provider. 😕


Phonak hearing aid Bluetooth unstable after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.