I need to use a VPN for a university assignment but when I try to connect "Cisco Anyconnect" it keeps timing out and tells me to check the connection. I have turned my wifi off and back on. I have cleared browsing history and cookies and I still can't connect.
MacBook Air 13″, macOS 26.5
This is likely either an issue with the app — check with Cisco for updates — or with the VPN information provided by your school IT, or a transcription error for the VPN server info, or the school VPN server is offline.
If you have any add-on firewall apps, add-on anti-malware apps, add-on cleaner apps, other add-on VPN apps, or add-on anti-malware apps, disable and remove all of those, and test again.
As stated in the previous reply and beyond some rudimentary troubleshooting, resolving this is between you, your school IT, and Cisco. Nobody around here can help with this, past some generic details.
Kasi248 wrote:
I need to use a VPN for a university assignment but when I try to connect "Cisco Anyconnect" it keeps timing out and tells me to check the connection. I have turned my wifi off and back on. I have cleared browsing history and cookies and I still can't connect.
Tell their support https://www.cisco.com/site/us/en/products/security/secure-client/index.html#tabs-7edb32179e-item-d43da2dc1e-tab
Tell your University IT Administrator. Cisco anyconnect isn't an Apple product.
Cisco Anyconnect VPN connection timing out
