MacBook Air M3 keyboard & trackpad unresponsive after drain

built-in keyboard and trackpad stopped working

Need help with my MacBook Air M3 (2024). I left it in sleep mode for about 4 days, the battery drained completely, and after charging it back up, both the built-in keyboard and trackpad stopped working. The Mac boots normally, reaches the login screen and Startup Options, the keyboard backlight turns on, charging is normal, but the keyboard is completely unresponsive (Caps Lock LED doesn’t light) and the trackpad is completely dead (no haptic click). The power button still works. Has anyone experienced this? Is it more likely a firmware issue or hardware problem? Any fixes before taking it for repair?

MacBook Air 13″, macOS 26.5

Posted on Jul 28, 2026 9:35 PM

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5 replies

Aug 8, 2026 10:31 AM in response to HossMac

HossMac wrote:
Mine has done exactly the same, it’s a complete mystery. One day the trackpad and keyboard were fine, I didn’t use it for a couple of days, then both were not working at all!!
Ps I didn’t have a full battery drain.

Instead of adding on to an existing thread, you should probably start your own separate thread, because your problem has different circumstances. The OP had their battery drain completely and that can cause certain types of hardware or firmware damage, which may or may not be fixable. In your case, you did not drain the battery so the cause and the hardware/firmware needing to be repaired may or may not be different from the OP's.

MacBook Air M3 keyboard & trackpad unresponsive after drain

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