MMS option is not available in my settings. I am not able to send MMS messages. APN settings is also not an option on my iPhone. I have tried the Reset and that did not fix it. It did cost me hours setting up my phone again.
It is a newer phone. If I have to change phones over this I will be switching to Graphine OS this time.
Both those options are provisioned by your cell provider. Contact them to have your SIM/eSIM reprovisioned and the problem will be solved. Erasing the SIM/eSIM on your phone may have the same effect, but it really is easier to contact your Cellular Provider and the phone does not need to be reset at all. It takes about 2 minutes and others who had that problem with their carrier found that to be simple and pain free.
Both those options are provisioned by your cell provider. Contact them to have your SIM/eSIM reprovisioned and the problem will be solved. Erasing the SIM/eSIM on your phone may have the same effect, but it really is easier to contact your Cellular Provider and the phone does not need to be reset at all. It takes about 2 minutes and others who had that problem with their carrier found that to be simple and pain free.
pwhenderson wrote:
I will call but lets agree that the solution is for Apple to work this out with Tmobile. I am an IT pro but this is not my area. This is like the doctor telling a patient to call their insurance. No, the experts need to call each other.
I don't disagree with you and unfortunately my Doctor does tell me to contact my Insurance company constantly for covered services and discrepancies on what is billed and paid by my insurance. I wish it wasn't that way either.
The carriers do provide their own Carrier Updates on your device that they push out for features and provisioning that are independent of the OS updates. You can manually check if a Carrier Update is available and also view the version number of the one installed on your device where the carrier will be able to tell you if it is the most recent one. This may also be required if you set up a new eSim or install another SIM card on your device.
Manually update carrier settings on your iPhone or iPad - Apple Support
I also have T-Mobile and frankly it is their job to provide the mobile service to your device, with all of the supported features. I do have the MMS Setting option with T-Mobile. It is a cop out for them to say it is not their problem, so it would be Apple's fault. Their service would be severely impacted if every iPhone was not able to use it, and you can bet that is not the case. With other cellular providers offering you money if you would switch to them, you would think they would take this matter much more seriously. I am not here to bash T-Mobile as I have not had any problems with them, but in your case they need to step it up.
I will call Tmobil again. Thank you for the phrasing. That is key.
I spent an hour on the phone with them prior. They said they were escalating to their tech team. Three days later the Tmobile tech team said it was Apple's fault.
I will call but lets agree that the solution is for Apple to work this out with Tmobile. I am an IT pro but this is not my area. This is like the doctor telling a patient to call their insurance. No, the experts need to call each other.
iPhone: MMS option and APN settings not available
