Poor connectivity and battery life

I bought the first-generation Apple Watch Ultra with cellular primarily because I’m a distance runner. The workout tracking is useful, but reliable access to music was an equally important reason for my purchase.


Unfortunately, listening to Spotify during long runs has been very inconsistent. I download my playlists to the watch beforehand, yet it is still hit or miss whether they will play. At times, the music remains stuck buffering, especially because cellular coverage in my area is poor. Downloaded music should work reliably without depending on cellular service, and a premium watch marketed for endurance activities should not leave runners wondering whether their music will be available.


The battery life has also been disappointing. Even when I use Low Power Mode or Airplane Mode after workouts, the battery does not last as long as I expected from an “Ultra” device.


When you pay this much for a product, you expect its key features to work consistently—not sometimes, and not only when cellular coverage or third-party software cooperates. The watch has strong fitness-tracking capabilities, but the unreliable music experience and underwhelming battery life keep me from truly enjoying or even recommending the watch. Any help with the above would be appreciated.


Apple Watch Ultra, watchOS 26

Posted on Jul 31, 2026 11:02 AM

Reply
5 replies

Jul 31, 2026 4:23 PM in response to av8or77

I believe that to play Spotify music when out of cellular range one has to have a Premium subscription, and turn on the Offline Mode option, as well as downloading the music ahead of time.


Have you done all three of those things?


Also I think each Spotify playlist is limited to 100 songs for such downloads.


If you do not fit in those constraints, the watch will depend on the cellular signal to stream music. You indicated that cellular service in your area is "poor."


As for the battery, the cost to replace the battery is $99 as per Apple. It is free if you have AppleCare+.

Aug 2, 2026 5:56 AM in response to av8or77

FWIW, my series 8 which came out the same time as the Ultra mark I is also seeing a decline in battery. I agree that it's disappointing to have paid so much for only 4 years of use. The tech is pretty amazing but my mindset for spending so much was that the battery was consumable and could be replaced. Now, after 4 years, I learned from a local repair shop that I would lose the waterproof capability unless Apple did the repair. It might be worth it for the Ultra to keep it going.

Aug 2, 2026 6:04 AM in response to Ernest House

You should never have any Apple product repaired at a "local repair shop".

Only Apple and authorized service providers have access to genuine Apple parts and the tools necessary to properly install and register them.


Having it serviced by an unauthorized service provider will forfeit all rights to future service from Apple, including paid out of warranty service.

Poor connectivity and battery life

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