Resolve pending App Store charge blocking apps

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Level 1

4 points

Resolve pending App Store charge blocking apps

Hi everyone,

I am hoping someone can help me with a billing issue that is blocking my App Store completely.

Here is my situation:

I cancelled my LinkedIn Premium Career subscription, but it is still showing a pending charge of USD 39.99 on my account under reportaproblem.apple.com. The charge was never actually completed — it has been sitting as "Pending" for weeks now.

Because of this pending charge, I cannot download or update any apps on my iPhone at all. Every time I try, it asks me to resolve the payment first.

I already reported it through reportaproblem.apple.com but have not received any response.

My questions are:

Has anyone experienced this same issue with a pending charge blocking the App Store?
How did you get the pending charge removed or resolved?
Is there a faster way to contact Apple Support when the chat option is not available in my region?

Any help or advice is greatly appreciated. Thank you!

[Edited by Moderator]

iPhone 13 Pro, iOS 26

Posted on Aug 2, 2026 1:37 PM

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Answer 1

Top-ranking reply

Katana-San

Level 10

99,375 points

Aug 3, 2026 8:54 AM in response to EmJayArghh

Hello~ If you have a pending charge …it must be paid. Do you have a viable payment method on your account? If not …you will need to add one. See below.

Add a payment method to your Apple Account - Apple Support

After the payment has processed then you may ask for a refund…

Request a refund for apps or content that you bought from Apple - Apple Support

Note the refund may or may not be granted. Apple sometimes grants refunds as a courtesy.

If need be contact Apple…

Contact Apple Support - Apple Support

~Katana-San~

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Answer 2

MrHoffman

Level 10

158,931 points

Aug 2, 2026 1:44 PM in response to EmJayArghh

Call Apple Support and ask them, as they can see these account details. We can’t.

Contact Apple Support - Apple Support

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Answer 3

Aug 2, 2026 9:04 PM in response to EmJayArghh

Welcome and thank you for reaching out. 🤗

You can’t resolve the charge if your account has unpaid balances, a pending purchase or a region mismatch.

Make sure your billing address matches your region, clear any pending charges and try again.

Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.

If it still fails, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

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Answer 4

Aug 2, 2026 2:07 PM in response to EmJayArghh

Do you have funds available on your payment method for the Pending Charge to process?
Do you see the charge completed on your billing statement for that payment method?
Have you tried adding a different payment method?

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