Failed purchase of ChatGPT Plus with Apple Gift Card

Apple also documents that fact here:

• Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase.
• For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will be pulled from your Apple Account balance.
• Some subscriptions might not be charged to your Apple Account balance.

What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

Add a valid credit card to let that approved charge process.

This is a user-to-user forum.

Those that work for Apple may or may not read postings around here.

You’ll need to discuss this with Apple Support: Contact Apple Support - Apple Support

Hello~ Try adding a functional and region appropriate valid payment method to work in tandem with your Account balance…

Add a payment method to your Apple Account - Apple Support

If needed…

Contact Apple Support - Apple Support

~Katana-San~

Thank you for reaching out. 🤗

The ability to complete an app purchase on the App Store requires a functioning payment method.

A payment method is often required to verify your identity, prevent fraud and ensure a streamlined process if you decide to make in-app purchases or purchase paid apps later.

It also helps companies manage age restrictions and regional content availability.

Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.

If it still fails, contact Apple Support directly.



Good Luck! 👋🏼😉

Smiliñ 😎 Brian