My Apple Music account is disabled

I’m trying to add Apple Music again and it says my account is disabled


[Re-Titled by Moderator]

Original Title: Apple Music

Posted on Aug 3, 2026 3:50 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2026 4:09 PM

If you see the message that it is disabled for Media & Purchases, review the link for for reactivation.

If a message says 'Your Media & Purchases account has been disabled' - Apple Support


If it is Locked or Inactive, then this Support Article is used to resolve those issues. It does also cover the disabled message.

If your Apple Account is locked, not active, or disabled - Apple Support


1 reply
Question marked as Top-ranking reply

Aug 3, 2026 4:09 PM in response to Magaly92

If you see the message that it is disabled for Media & Purchases, review the link for for reactivation.

If a message says 'Your Media & Purchases account has been disabled' - Apple Support


If it is Locked or Inactive, then this Support Article is used to resolve those issues. It does also cover the disabled message.

If your Apple Account is locked, not active, or disabled - Apple Support


My Apple Music account is disabled

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