ขอคืนเงิน 2 รอบแต่ถูกปฏิเสธ จะติดต่อ Apple ให้พิจารณาใหม่ได้ไหม

translated by google:

>>I requested a refund twice but was rejected; can I contact Apple to have the case reconsidered?

I signed up for an app via the App Store where the subscription page displayed a weekly price, leading me to believe it was a weekly package. However, I was later charged the full annual amount, as the information regarding the annual billing cycle had not been clearly presented.

Upon noticing the discrepancy in the charged amount, I immediately cancelled the subscription and did not use the service. I submitted a refund request to Apple, explaining that I had not intended to sign up for the annual plan, but the request was denied. Further contact with Apple Support yielded no assistance. Meanwhile, the app developer stated that since the payment was processed through Apple, they could not issue a refund. App Store reviews reveal similar complaints from other users—such as being charged without being able to access the service or being charged 1,490 Baht without the possibility of a refund. Why is this deceptive app allowed to operate without any intervention or assistance? Apple Support has been of no help at all.<<

Sorry, but if your request for a refund has been denied twice, the decision made by Apple is final and there is nothing you can do about that.

You can also report problematic apps at reportaproblem.apple.com. Apple will investigate and remove any apps that are found to be malicious.