Hearing impaired user needs chat for AppleCare plan mistake

about Apple Care, I made a mistake on the plan, tried calling I can't hear anybody since I'm hearing impiared, severe hearing loss, I miss the chat room, allot better then phone calls.


iPad, iPadOS 26

Posted on Aug 6, 2026 6:10 PM

Reply
3 replies

Aug 7, 2026 2:16 AM in response to chaz1768

Apple offers dedicated support for users with hearing impairments or other accessibility issues.

Accessibility Support - Official Apple Support


For issues with your AppleCare+ plan, you'll need to seek assistance directly from Apple Support. When making contact, please make clear with the Support Agent that you are hearing impaired - so that appropriate communication adjustments can be made:

Official Apple Support

Hearing impaired user needs chat for AppleCare plan mistake

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