How do I chat with Apple Support?

Hello ~ We are your fellow forum members and can only point you in the right direction. If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service<<< Click here.

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Thank you for reaching out. 🤗

There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.

If you are changing regions:

• Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
• Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
• Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
• You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
• Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
• After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
• If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.

For full details, learn how to → Change Regions for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian

Sorry, we can't remove any account balance because this is just a Community Support Site made up of other Apple users who would have no access to your account and Apple does not participate in providing Support here.

Your options will depend on if you have Apple Support in your region. In order to determine that, use the link below and follow the Steps under "Get Online Support". After describing the issue you have, you will first see related Support Articles and if additional support for direct contact with Apple is available there will be a link on the bottom of the screen that says "More Options". That is where you will see Chat or Phone for direct contact..

You can also go directly to phone support using the link and choosing your region. For example, if you choose Türkiye, the phone number will be listed.

Contact Apple Support - Apple Support