I’m the Family Sharing organizer. When I try to create a Child Account, after entering the child’s details and clicking Next, it processes briefly and stays on the same screen with no error. The account is not created.
[Edited by Moderator]
As the Family Sharing organizer, this issue usually happens due to a temporary Apple server glitch, a pending terms and conditions update, or a strict payment method restriction on your account. When it loops without an error, it often means Apple's servers cannot verify the verification or payment step.
Fix the Family Sharing Loop
Check Apple System Status
Update Terms and Conditions
Verify Your Payment Method
Use an Alternate Device
As the Family Sharing organizer, this issue usually happens due to a temporary Apple server glitch, a pending terms and conditions update, or a strict payment method restriction on your account. When it loops without an error, it often means Apple's servers cannot verify the verification or payment step.
Fix the Family Sharing Loop
Check Apple System Status
Update Terms and Conditions
Verify Your Payment Method
Use an Alternate Device
Kudos on trying to get your child’s account setup properly. 👏👏👏
(I “cringe” at statements posted by some “family organizers” in this forum re: setting up child accounts)
Assuming that your “Apple family” has <6 total members currently …
… this might be the time to contact Official Apple Support
To be clear, you should be attempting to create the Child’s account from your adult / family organizer trusted device.
Once you’ve created the child’s account, then setup the child’s device using the credentials you’ve already created.
Create an Apple Account for your child - Apple Support
Thanks for the suggestions. I tried all of these steps, but unfortunately the issue still persists.
I checked Apple System Status, made sure there were no pending Terms and Conditions, updated my billing address and credit card details, and also tried again later.
I’m creating the child account directly from my Mac through System Settings → Family → Add Member → Create Child Account. I’ve also tried the same process on a second Mac, with exactly the same result.
After entering all the child’s details and clicking Next, it processes for a few seconds and then simply stays on the same screen. There is no error message, and the child account is not created.
Any other suggestions would be appreciated.
Thanks for the suggestions. I tried all of these steps, but unfortunately the issue still persists.
I checked Apple System Status, made sure there were no pending Terms and Conditions, updated my billing address and credit card details, and also tried again later.
I’m creating the child account directly from my Mac through System Settings → Family → Add Member → Create Child Account. I’ve also tried the same process on a second Mac, with exactly the same result.
After entering all the child’s details and clicking Next, it processes for a few seconds and then simply stays on the same screen. There is no error message, and the child account is not created.
Any other suggestions would be appreciated.
Re: “… I gave up …”
That’s truly unfortunate but also completely understandable.
Have you re-attempted since Apple revamped Parental Management in OS27 ?
Unfortunately, I can’t speak to it’s features personally as our “child’s device” is hardware-limited to an older iOS.
Did you ever resolve this issue? Experiencing the same. I've updated and re-entered payment info, email, etc. Continue to be redirected to the same registration page.
Sadly, not yet. I gave up
Family Sharing organizer unable to create Child Account
