Can't update billing address city, state, zip

I have moved. How do I update the billing address on my payment method? "Edit" allows me to change the street address, but not the city, state, or zip code. I also cannot delete the card as there are active subscriptions on that card.

MacBook Pro 13″, macOS 26.5

Posted on Aug 9, 2026 9:12 AM

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Question marked as Top-ranking reply

Posted on Aug 9, 2026 12:42 PM

I’d try changing it through the App Store rather than System Settings.


Open the App Store > click your name > Account Settings > Manage Payments > Edit next to the card. Apple says that’s where you can update the billing information for an existing payment method on a Mac.


If the city, state, and ZIP still can’t be changed there, you can add another valid payment method with the correct billing address first, then remove the old one. Having active subscriptions means you need to keep at least one payment method on file; it doesn’t mean you have to keep that particular card.


I wouldn’t cancel the subscriptions just to update the address.

3 replies
Question marked as Top-ranking reply

Aug 9, 2026 12:42 PM in response to BoBob3

I’d try changing it through the App Store rather than System Settings.


Open the App Store > click your name > Account Settings > Manage Payments > Edit next to the card. Apple says that’s where you can update the billing information for an existing payment method on a Mac.


If the city, state, and ZIP still can’t be changed there, you can add another valid payment method with the correct billing address first, then remove the old one. Having active subscriptions means you need to keep at least one payment method on file; it doesn’t mean you have to keep that particular card.


I wouldn’t cancel the subscriptions just to update the address.

Can't update billing address city, state, zip

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