AirPods randomly disconnecting

I have an iphone 17 pro max - and 8B41 AirPods Pro 2 with MagSafe Charging Case (USB-C)


with my previous phone a 16e and 14 pro max - they worked absolutely fine. However, since i have had my iphone 17 pro max I keep getting the same issue constantly.


Everytime I receive an incoming call the airpods disconnect, and take a good 15 seconds to reconnect which is annoying as the person on the other end of the phone cannot hear me. Also - they will randomly disconnect them reconnect every so often when listening to music etc.


I have made sure all updates are up to date, I've turned off automatic switching, automatic ear detection, reset settings - none of it clears the problem... I assume this is an issue with the software - any ideas?

iPhone 17 Pro Max, iOS 26

Posted on Aug 10, 2026 2:39 AM

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4 replies

Aug 10, 2026 2:58 AM in response to Kenerz

Did you also reset the AirPodsPro and pair them again?

How to reset your AirPods and AirPods Pro - Apple Support


Do you have other Apple devices, to which the AirPods can connect? If yes, make sure that in the settings for the AirPods the option "When last Connected to This device" is selected as well.


If you do not have other devices, or this happens only when using your iPhone 17 Pro Max, you should make Apple aware of this issue by using the Feedback link:

Feedback - AirPods - Apple

Feedback - iPhone - Apple


Aug 26, 2026 10:30 PM in response to Kenerz

I have the same issue it started like 2-3 weeks ago - it randomly disconnects and reconnects sometimes it takes a while to reconnect or it doesnt reconnect at all when listening to music like spotify sometimes on youtube - I never had this problem before and its happening more in the gym - maybe because i mostly use my airpods int he gym but its getting annoying - i did almost everything suggested already like resets changing settings etc - went to apple store twice already and passed diagnostics - they just reset my phone new right now - lets see how it goes.

AirPods randomly disconnecting

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