Drained battery and turned off and not turning back on or charging

My latest Apple Watch only 9 months new. The battery got very hot and drained it all way. After it turned off, it isnt turning back on or charging. What should I do??

Apple Watch Series 11, watchOS 26

Posted on Aug 11, 2026 9:03 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2026 4:15 PM

Welcome and thank you for reaching out. 🤗


According to Apple:

If you connect your Apple Watch to its charging cable and you don't see a lightning bolt on your watch:

  • Make sure you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your watch.
  • Make sure to plug the charging cable all the way into the USB Power Adapter, then plug the adapter all the way into a power outlet.
  • Reposition the back of your watch on the charger. When the charger's magnets align correctly with your watch, a lightning bolt should appear on the watch face.
  • Make sure that the back of your watch and the magnetic charger are clean. Completely remove any plastic wrap from both sides of the charger. 
  • Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable and a different USB Power Adapter. 
  • Leave your watch connected to its charger for a while. If your watch is out of power, you might need to wait up to 30 minutes for the lightning bolt to appear.
  • If your watch still won't charge, force it to restart: press and hold both the side button and Digital Crown for at least 10 seconds or until the Apple logo appears.


If you use the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you might need to adjust the charger to a different angle or lay it completely flat, to make sure that its magnets align with the magnets in your watch. If you have Apple Watch Ultra or later and it won't connect reliably with these charging devices even when they're lying flat, try removing the watch's band before placing the watch on the charger. If you use a WPT-compliant charger purchased in China or Indonesia with an incompatible Apple Watch, you receive a message: "Unable to charge. This is a country-specific charger. It is incompatible with this Apple Watch." Learn more about WPT-compliant Apple Watch charging.


Learn more:


Contact Information:


Additional Support:


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

13 replies
Question marked as Top-ranking reply

Aug 11, 2026 4:15 PM in response to Blake Farber

Welcome and thank you for reaching out. 🤗


According to Apple:

If you connect your Apple Watch to its charging cable and you don't see a lightning bolt on your watch:

  • Make sure you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your watch.
  • Make sure to plug the charging cable all the way into the USB Power Adapter, then plug the adapter all the way into a power outlet.
  • Reposition the back of your watch on the charger. When the charger's magnets align correctly with your watch, a lightning bolt should appear on the watch face.
  • Make sure that the back of your watch and the magnetic charger are clean. Completely remove any plastic wrap from both sides of the charger. 
  • Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable and a different USB Power Adapter. 
  • Leave your watch connected to its charger for a while. If your watch is out of power, you might need to wait up to 30 minutes for the lightning bolt to appear.
  • If your watch still won't charge, force it to restart: press and hold both the side button and Digital Crown for at least 10 seconds or until the Apple logo appears.


If you use the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you might need to adjust the charger to a different angle or lay it completely flat, to make sure that its magnets align with the magnets in your watch. If you have Apple Watch Ultra or later and it won't connect reliably with these charging devices even when they're lying flat, try removing the watch's band before placing the watch on the charger. If you use a WPT-compliant charger purchased in China or Indonesia with an incompatible Apple Watch, you receive a message: "Unable to charge. This is a country-specific charger. It is incompatible with this Apple Watch." Learn more about WPT-compliant Apple Watch charging.


Learn more:


Contact Information:


Additional Support:


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Aug 12, 2026 12:31 AM in response to Blake Farber

Has the watch been in contact with water lately?

If water gets into the watch, the battery getting very hot during charging can be a result of water damage.

Water damage can not be fixed by putting your watch into rice, that's a myth.

The watch has to be replaced completely by Apple, corrosion will set in over time and damage the rest of the hardware.


You can check this Apple Watch Service page to find out more about the costs for your model.

Apple Service and Repair for Apple Watch - Apple Support


If your watch is covered by Apple Care, the price for the replacement starts at $69, without Apple Care the range is between $299 - $399.

Aug 12, 2026 1:02 AM in response to Blake Farber

The Apple Watch 11 is water resistant, not waterproof, and if water hits the openings of the watch with higher pressure, the seals will fail and let the water into the watch, for example.


...

...

copied from: Important handling information for Apple Watch - Apple Support


Where did you buy your watch? If outside the EU, you might have to wait until you get back to contact the Apple Support for service, in case the watch has cellular data and different hardware components built in to support local carriers.





Aug 12, 2026 2:03 AM in response to Blake Farber

I'm using my Ultra 2 to swim in the ocean, lake or pool and had no problems yet, fingers crossed.

Even my first Apple Watch 5 has been used this way with no issues.


But I don't do scuba diving, water skiing, or other activities involving high velocity water or deep submersion.

The Series 11 of a family member had also no problems during the last vacations at the sea.

Drained battery and turned off and not turning back on or charging

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