My MacBook Pro (2023 14-inch M3) has power and holds a charge but refuses to wake up from sleep. The screen and keyboard stay dark, however the Caps Lock button green LED will light up when pressed and the "connected to power" sound plays when I plug a cable in. I've had to hard restart it by manually holding down the power button numerous times but the issue is reoccurring.
MacBook Pro 14″, macOS 26.5
echoao wrote:
My MacBook Pro (2023 14-inch M3) has power and holds a charge but refuses to wake up from sleep. The screen and keyboard stay dark, however the Caps Lock button green LED will light up when pressed and the "connected to power" sound plays when I plug a cable in. I've had to hard restart it by manually holding down the power button numerous times but the issue is reoccurring.
On an M-series mac you can try a SafeBoot Start up your Mac in safe mode - Apple Support to sort anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
if no resolve—
try the User Diagnostics to test your Mac for hardware issues and see if it kicks out an error code...
Use Apple Diagnostics to test your Mac - Apple Support
echoao wrote:
My MacBook Pro (2023 14-inch M3) has power and holds a charge but refuses to wake up from sleep. The screen and keyboard stay dark, however the Caps Lock button green LED will light up when pressed and the "connected to power" sound plays when I plug a cable in. I've had to hard restart it by manually holding down the power button numerous times but the issue is reoccurring.
On an M-series mac you can try a SafeBoot Start up your Mac in safe mode - Apple Support to sort anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
if no resolve—
try the User Diagnostics to test your Mac for hardware issues and see if it kicks out an error code...
Use Apple Diagnostics to test your Mac - Apple Support
In addition to the excellent suggestions by @leroydougls, you may need to perform a DFU Firmware Revive to reset the security enclave & system firmware. Unfortunately this requires access to another Mac currently running macOS 15.7+ Sequoia or macOS 26.x Tahoe. With macOS Sequoia you must use the Apple Configurator v2.19 app. The Apple documentation I linked is wrong in this regard (personal experience).
I'm not sure this will make any difference if the problem is intermittent.
You can try clearing the NVRAM by using the Terminal app. This can be done from Recovery Mode or even from within macOS itself.
from Recovery Mode (Terminal app can be found on the "Utilities" menu on the menubar):
nvram -c
from macOS (will prompt you for your macOS admin password, but nothing will appear on the screen as you type the password, so press the "Return" key to submit the password):
sudo nvram -c
You need to reboot the computer after issuing the command so that the system pulls the default NVRAM settings. Keep in mind if your macOS settings have a problem, then this won't have any effect. Clearing the NVRAM usually only helps if the NVRAM had corrupt or invalid settings.
MacBook has power but won't wake from sleep?