White/Green screen issue after iOS 26.6 update

The timing certainly makes the iOS update worth investigating, but I wouldn't conclude yet that the update actually caused a hardware failure. A display problem that appears immediately after an update can have several possible causes.

I’d also be careful about assuming there is a replacement programme. I’m not aware of a published Apple service programme specifically covering a white/green flickering display on the iPhone 13 Pro.

Before doing anything drastic, I'd:

• Back up the iPhone while the display is still usable.
• Remove any case or screen protector and disconnect accessories, just to rule out simple causes.
• Check Settings > General > About > Parts & Service History. If the display has previously been replaced, this may provide useful information.
• Take a photo or video of the flickering if possible. Having evidence of an intermittent problem could be useful if the display later fails completely.
• Contact Apple Support or an Apple Authorised Service Provider and have them run diagnostics.

If Apple determines that the display has failed because of a manufacturing defect and the device is covered, that's different from assuming every affected phone automatically qualifies for a free replacement.

I'd also keep the iPhone 14 Pro case separate unless there is evidence that Apple has linked the two issues. Similar symptoms don't necessarily mean the underlying failure is the same.

If anyone has actually had Apple diagnose an iPhone 13 Pro with this exact white/green flickering problem after the update, that would be much more useful information for everyone experiencing it.

1. You still see a Yellow/ Green/black screen after charging. Follow the steps in this article.
2. You see a Yellow/ Green/black screen, but you can hear alerts, sounds, and vibrations.
   1. 
   2. The screen remains Yellow/ Green/black, but the device chirps when you unmute it and connect it to power.
   3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
   4. You can't force your device to restart because a button is broken or stuck.
   5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
   6. Contact Apple Support to set up service if you have any of the above issues:

1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
2. If not resolved, please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Facing Green / Yellow Screen issues? Here's what worked for me:

1. Backup on iCloud/iTunes - If enabled daily, wait for the time of day when iPhone backs up automatically.
2. Try this --> Force restart iPhone - Apple Support

After the iPhone starts...

1️⃣ Backup on iCloud/iTunes

2️⃣ Log out of Apple ID

3️⃣ Erase (Keep eSIM Data)

❌ DO NOT restore from backups! Set up as a new iPhone. Wait 2-3 days - no issue! That Indicates...

✅ No hardware/ iOS issue

Now...

📦 Restore data gradually

🔍 Find app/settings causing the screen flickering

Welcome and thank you for reaching out. 🤗

There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.

Therefore, I recommend service.

Service Checklist:

• iPhone service pricing.
• Check AppleCare Coverage.
• Get your iPhone ready for service.

Service Appointment:

• Start a Service Request.

Contact Information:

• United States: 1-800-APLCARE.
• Contact Support.

Additional Support:

• iPhone Support.
• iPhone User Guide.
• Check Repair Status.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

I suspect the iOS update is the root cause because I saw the exact same issue on a colleague's phone.

Nope, a software update will not cause a hardware failure. Over a billion users have updated at this point with no issues.

If it did, this site would be flooded with posts as well as other sites. and you would be hearing about this on the evening news on all of the networks. None of this has happened.

The screen was on the verge of failing. It would have probably failed if the phone was simply restarted.

No, Stuff that was already failing can fully fail during the thermal stress of an update.

Have it repaired at your expense.

My iPhone 13 Pro Max which has been working perfectly fine for 4 years suddenly died with a flickering green yellowish screen after installing the latest iOS update 5 days ago. Never been dropped and I was only charging it when it got damaged. A friend of mine using iPhone 15 Pro Max had the same problem too after installing the latest software update. I paid out of pocket just to get it fixed and the technician got it fixed in less than 20 minutes! Apple ought to investigate the issue as it is a software bug.

nikunj276 wrote:

Hi, Vicky here. I suspect the iOS update is the root cause because I saw the exact same issue on a colleague's phone.

Well, no. What is being described is almost certainly a hardware issue, and an iOS update cannot in and of itself cause that. As previously stated, the stress of an update can move it along, but it was going to fail anyway. There no actual cause and effect proven because two thing occur in close proximity.

Your “colleague’s phone” is evidence of nothing.

vicky_05_03 wrote:

Since updating to iOS 26.6,

Not every issue an individual encounters on their device can be attributed to an iOS update. If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook. The absence of such widespread reports strongly indicates that the issue is not systemic, but rather specific to the device in question.

My partner also has a 13 pro max for quite a number of years, never had any problems, never dropped his phone and now has this flickering white screen that comes and goes since the update. However, anytime a call is coming in, the screen returns to normal.

Yes, I am also facing the same issue after the latest iOS update. If multiple iPhone 13 Pro Max users are experiencing the same green screen issue immediately after the update, it strongly suggests that the problem may be related to the iOS update rather than individual hardware damage.

Since the same issue is being reported by multiple users after the update, Apple should investigate this as a potential software-related issue.

I totally agree as I had the same issue too and had to pay to get fixed as it is out of warranty. I guess Apple just want people using older models to upgrade hence the software release related issue.

If you can produce a document from a recognized product testing firm that confirms that a software update can cause a hardware failure, please post the link.

If an update did nothing more than restart the phone, there would still be a small percentage of users that report that after the restart....their battery failed, the USB-C port no longer works, the iPhone is overheating, the screen is distorted, etc.

It is unfortunate that there will always be some users who have problems after any update, meanwhile over a billion users have updated with no problems.

This has happened on my daughter's phone, which is an iPhone 15. Shortly after she did the update, it started having an issue where the screen would partially flash green/white. Then it would go back to normal. Then it would happen again randomly. We did notice that it would most often happen if the phone got slightly chilly (she was outside in cooler but not cold weather — such as 50F). It has now been happening for about a month on and off. The phone is relatively new and has been in protective cases with screen protectors for it's entire life. There is nothing cracked on the screen or the housing/outer shell of the phone. And it did not start happening until after she did the update. I have videos which show it doing the weird thing and then not doing it afterwards and the screen looking normal.

Hi, Vicky here. I suspect the iOS update is the root cause because I saw the exact same issue on a colleague's phone.

Same issue since the ios 26.6 update, the screen is unusable as it will show only white light.