How do I resolve age verification issue for Singapore policy in India?

my country is india and it is asking me to verify the age as per the singapore policy how to solve it.


[Re-Titled by Moderator]

Original Title: Age verification issue

iPhone XR, iOS 17

Posted on Aug 14, 2026 9:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2026 9:36 AM

Make absolutely sure neither your Apple Account's region nor your iPhone's region is set to Singapore.

If they are, then you will need to verify your age as per Singapore Law.


If you don't reside in Singapore, then make sure your Apple Account and iPhone are set to your current region,


click here ➜ Change the language and region on iPhone - Apple Support

and here ➜ Change your Apple Account country or region - Apple Support


More details here ➜ Region-specific rules for managing an Apple Account - Apple Support




7 replies
Question marked as Top-ranking reply

Aug 14, 2026 9:36 AM in response to Aman_221

Make absolutely sure neither your Apple Account's region nor your iPhone's region is set to Singapore.

If they are, then you will need to verify your age as per Singapore Law.


If you don't reside in Singapore, then make sure your Apple Account and iPhone are set to your current region,


click here ➜ Change the language and region on iPhone - Apple Support

and here ➜ Change your Apple Account country or region - Apple Support


More details here ➜ Region-specific rules for managing an Apple Account - Apple Support




Aug 24, 2026 8:30 AM in response to Phil0124

Phil0124 wrote:
Nothing on that screen states anything about Singapore.



To Aman_221:


I do wonder whether the same mechanism is being used in India and Singapore, and the message wasn’t corrected.


Karnataka looks the closest within India to having an age ban enforced, though that’s based on a quick read of a non-authoritative source.


If your iPhone is not set to Singapore, your Apple Account is not set to Singapore, no VPNs are in use, and you’re not in Karnataka, contact Apple Support and ask them to look into this.



Aug 17, 2026 8:33 AM in response to Aman_221

Nothing on that screen states anything about Singapore.

India is currently also requiring Age verification now per their Digital Personal Data Protection Act, so it looks like you are being asked to verify age based on Indian law, not Singapore law.


https://avpassociation.com/india/


click here ➜ Region-specific rules for managing an Apple Account - Apple Support



How do I resolve age verification issue for Singapore policy in India?

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