Neo cannot print to wireless HP printer

MY NEW NEO CANNOT PRINT TO MY WIRELESS HP PRINTER, MY IPHONE CAN PRINT THOUGH


MacBook Neo 13″, macOS 26.5

Posted on Aug 15, 2026 10:27 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2026 12:02 PM

You need to delete and add the printer to your Neo using AirPrint/Bonjour and not use any of the HP drivers. AirPrint is the same way your iPhone works with your HP printer and no drivers are required.


I have an HP printer now and several others before and have to say that HP is the least user friendly manufacturer when it comes to set up. Once you get it set up, you are fine though. The HP Smart app (I believe they recently changed it to just the HP App) is usually only helpful for getting the printer connected to Wifi, which should not be needed with it already being used by your iPhone, but you can try using it on your Neo as long as you don't continue with the HP Driver installation for HP to manage the printing.

4 replies
Question marked as Top-ranking reply

Aug 15, 2026 12:02 PM in response to porthood

You need to delete and add the printer to your Neo using AirPrint/Bonjour and not use any of the HP drivers. AirPrint is the same way your iPhone works with your HP printer and no drivers are required.


I have an HP printer now and several others before and have to say that HP is the least user friendly manufacturer when it comes to set up. Once you get it set up, you are fine though. The HP Smart app (I believe they recently changed it to just the HP App) is usually only helpful for getting the printer connected to Wifi, which should not be needed with it already being used by your iPhone, but you can try using it on your Neo as long as you don't continue with the HP Driver installation for HP to manage the printing.

Neo cannot print to wireless HP printer

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