How do I turn off Find My iPad when I don't have the password to the appleID that was last logged in? The appleID is no longer logged in and supposedly not a connected account to the iPad. I still can't log in with a different appleID. The person who last logged into the iPad is not able to see an option to turn off Find My iPad from their iPhone.
iPad Pro (6th generation)
The ownership status of the iPad is unclear. Is this a previously owned iPad, a shared iPad, owned by an Enterprise/Business - or something else?
Outside of Educational and Enterprise establishments, iPad and iPhone are principally intended to be a single-user device - and are not intended to shared in the same manner as you may be accustomed when using a Windows PC or Mac computer - which has multiple user profiles/accounts.
For managed environments, where multi-user usage is possible, the Deployment Guide provides appropriate guidance.
Shared iPad overview – Apple Support
For unmanaged environments, be aware that if you sign-out of iCloud and other Apple services - and allow another user to sign-in - you’ll not be able to change back for 90-days. So as to prevent account abuse, some critical Apple services will only allow one change of signed-in AppleID (on a device) in a 90-day period.
Unless you can independently obtain assistance from the previous owner - and resolve the problem - the iPad is (and will remain) useless to you. If you are able to contact the original owner, they will require this information:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
If instead you have purchased a new iPad - and this iPad indicates that it requires a Password or Passcode that you have not created yourself during initial setup - then the iPad is not new as it has already been configured by somebody else. You will need to return the iPad to the retailer for exchange or refund. Similarly, if the iPad is centrally managed or is "supervised", the device has been configured for (or by) a business or educational establishment; in such circumstances you'll be be able to resolve the problem yourself.
This user tip, authored by one of our senior contributors, may highlight some of the pitfalls associated with previously used devices:
The All Too Common SAD Reality of Buying … - Apple Community
Here is what Apple suggests when purchasing a previously used device:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
The ownership status of the iPad is unclear. Is this a previously owned iPad, a shared iPad, owned by an Enterprise/Business - or something else?
Outside of Educational and Enterprise establishments, iPad and iPhone are principally intended to be a single-user device - and are not intended to shared in the same manner as you may be accustomed when using a Windows PC or Mac computer - which has multiple user profiles/accounts.
For managed environments, where multi-user usage is possible, the Deployment Guide provides appropriate guidance.
Shared iPad overview – Apple Support
For unmanaged environments, be aware that if you sign-out of iCloud and other Apple services - and allow another user to sign-in - you’ll not be able to change back for 90-days. So as to prevent account abuse, some critical Apple services will only allow one change of signed-in AppleID (on a device) in a 90-day period.
Unless you can independently obtain assistance from the previous owner - and resolve the problem - the iPad is (and will remain) useless to you. If you are able to contact the original owner, they will require this information:
What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support
If instead you have purchased a new iPad - and this iPad indicates that it requires a Password or Passcode that you have not created yourself during initial setup - then the iPad is not new as it has already been configured by somebody else. You will need to return the iPad to the retailer for exchange or refund. Similarly, if the iPad is centrally managed or is "supervised", the device has been configured for (or by) a business or educational establishment; in such circumstances you'll be be able to resolve the problem yourself.
This user tip, authored by one of our senior contributors, may highlight some of the pitfalls associated with previously used devices:
The All Too Common SAD Reality of Buying … - Apple Community
Here is what Apple suggests when purchasing a previously used device:
Check for Activation Lock before you buy a device from someone else
Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use:
You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.
Here is the procedure to remove the previous ownership:
That sequence can happen locally, or be performed remotely.
But if you’re using words like ‘supposedly” here, I’d ask for a refund.
Turn off Find My without password
