Moving to another country - billing issue

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Level 1

4 points

Moving to another country - billing issue

I have permanently moved from the Netherlands to Portugal. My Apple Account is Netherlands-region and has approximately 380 GB stored in iCloud. I need to migrate the existing Apple Account to Portugal, not create a new account. My Portuguese payment method isn't accepted while the account is Netherlands-region, but changing region requires cancelling subscriptions. We also have three Apple Accounts in Family Sharing. I need to migrate the family without risking the existing iCloud data.

Apple TV 4K, tvOS 26

Posted on Aug 17, 2026 1:04 AM

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Answer 1

WheelieNick

Level 9

54,151 points

Aug 17, 2026 1:08 AM in response to hans_seikr

To change your existing Apple Account region to Portugal with 380 GB of iCloud data and active Family Sharing, you must first leave your current Family Sharing group and cancel your paid iCloud subscription. Your 380 GB of data remains safely on your local devices and stays intact on Apple’s servers for up to 30 days, giving you a safe window to add your Portuguese payment method and resubscribe to your storage tier.

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