Apple Music App crashing during saving of a playlist edit on iPhone 17 iOS 26

Question

Apple Music App crashing during saving of a playlist edit on iPhone 17 iOS 26

Is anyone else experiencing their Apple Music app crashing while you are saving edits to your playlists on iPhone 17? It started off last week doing fine when I would move a whole album of songs, allow the phone to cool down, move more and then save when the whole album came over. Now, it's even crashing after moving 1 song, letting the phone cool down and then trying to save it. Anyone else experiencing similar issues or am I all alone here?

iPhone 17

Posted on Aug 18, 2026 2:43 PM

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Answer 1

Top-ranking reply

WheelieNick

Level 9

56,061 points

Aug 21, 2026 12:49 AM in response to sanjosesharksfaniphoneuser

ch eck iPhone Storage: Go to Settings > General > iPhone Storage. If your device is running critically low on space, iOS cannot write temporary cache files, causing the app to crash when saving data. Ensure you have at least a few gigabytes free.

Refresh Media & Purchases: Go to Settings > [Your Name / Apple Account] > Media & Purchases. Sign out of your account, restart your iPhone, and sign back in. This forces Apple Music to re-authenticate and refresh your library connection.

Delete and Reinstall Apple Music: This is the most effective way to completely wipe out any corrupted cached playlist data. Tap and hold the Apple Music icon, select Remove App, and download it again from the App Store. Note: This will remove your downloaded songs for offline listening, so you will need to re-download them.

Use a Secondary Device Workaround: Since your cloud library syncs across devices, try making your playlist edits on the Apple Music app via a Mac, PC, or iPad. The changes will automatically sync over to your iPhone without triggering the local app crash.

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Answer 2

Aug 21, 2026 9:13 AM in response to WheelieNick

To give some more context: I have a Windows 11 PC and no Mac or iMac or iPad devices. Windows 11 is no longer supported by Apple for using iTunes to add or edit music. The Apple Music App on the Windows Store does not currently support adding music to playlists or editing them. I went on the Apple Music web application to edit my playlist using Google Chrome and Chrome crashed the moment I tried to reorder music on the list. My iPhone 17 works until a point where it overheats some and needs a couple minutes to cool down before continuing. It then crashes on saving if I try to save the changes while it is still hot or more than 3 or so minutes have passed since the change was made. Was not like this at the beginning however I may have added this issue myself by adding thousands of songs more to it since I first discovered that I could only edit playlists through the music app on my phone. Before I could move a whole album of an artist's songs and it was ok; now it is a much slower process and I'm wondering if the other workarounds have been sorted out by Apple at this point.

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