ipad M4 pro 13 inch keeps losing connection even though it is connected on 26.6

ipad M4 pro 13 inch keeps losing connection even though it is connected on 26.6


I have reset the network and re signed back in, turned off wi-fi and just used my mobile/celluar network, checked out google, YouTube but to no help. My next option is to do a factory reset but I don’t really want to do that. Just updated to iOS 26.6.1 hoping that it is a common fault and to fix that but no. Appreciate any advice from the community.

iPad Pro, iPadOS 26

Posted on Aug 18, 2026 2:39 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2026 3:17 PM

If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses - Apple Support

2 replies
Question marked as Top-ranking reply

Aug 18, 2026 3:17 PM in response to Bushy_CJ-73

If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your WiFi Router. You may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses - Apple Support

Aug 18, 2026 6:16 PM in response to Bushy_CJ-73

Perhaps a long shot:


Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. Updates sometimes "break" VPN, and it needs to be removed. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

ipad M4 pro 13 inch keeps losing connection even though it is connected on 26.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.