My iPad 10th generation won't charge with a normal cable

my ipad (10th generation, 26.6 OS) will now not charge with a normal cable, but only with my 100W laptop charger and converter or else connected ot my docking station. In the past I could imply use a power cable connected to a wall outlet. Why is this and what can I do about it?


[Re-Titled by Moderator]

Original Title: charging iPad

Posted on Aug 19, 2026 6:53 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2026 4:37 PM

Several reports have been seen here concerning charging issues subsequent to updating to iPadOS 26.6. The iPad's internal charge controller is, in part, software controlled...


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

2 replies
Question marked as Top-ranking reply

Aug 19, 2026 4:37 PM in response to Jabberwocky1818

Several reports have been seen here concerning charging issues subsequent to updating to iPadOS 26.6. The iPad's internal charge controller is, in part, software controlled...


If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.





If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Aug 19, 2026 7:13 AM in response to Jabberwocky1818

Since it still charges from the 100W charger and your dock, the iPad’s USB-C port is at least accepting power. A 100W USB-C charger is safe to use—the iPad only draws the power it needs.


I’d test the wall setup by changing one part at a time: first try another USB-C cable with your usual wall adapter, then try another USB-C wall adapter. Apple recommends trying a different cable or power adapter when an iPad won’t charge.


The 10th-generation iPad originally came with a 20W USB-C adapter, so it shouldn’t require a 100W charger just to charge normally.

My iPad 10th generation won't charge with a normal cable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.