How do I enable Face ID on iPhone XR from Settings?

I have an iphone XR I wish to put face ID on it but I find that having gone from settings there is no place on the Rideout grid says passwords and face ID can you help .?


Roberta


[Re-Titled by Moderator]

Original Title: can you please help?

iPad, iPadOS 18

Posted on Aug 19, 2026 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2026 11:26 AM

That usually indicates an issue with the Face ID system or TrueDepth camera at the moment.

Try restarting the iPhone, and see if Face ID becomes available again.

click here ➜ If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If not, you will need to set up an appointment at an Apple Store or Authorized Service Provider to get the iPhone looked at, diagnosed and fixed if possible.

click here ➜ Set up a Face ID repair service appointment - Apple Support



2 replies
Question marked as Top-ranking reply

Aug 19, 2026 11:26 AM in response to Roberta492

That usually indicates an issue with the Face ID system or TrueDepth camera at the moment.

Try restarting the iPhone, and see if Face ID becomes available again.

click here ➜ If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If not, you will need to set up an appointment at an Apple Store or Authorized Service Provider to get the iPhone looked at, diagnosed and fixed if possible.

click here ➜ Set up a Face ID repair service appointment - Apple Support



How do I enable Face ID on iPhone XR from Settings?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.