M2 Pro running Sonoma 14.8.5 experiences random Wi-Fi connection issues

I am on an M2 Pro with Sonoma 14.8.5 installed and I am having these random Wifi connection issues where it's just stuck for several minutes hanging. I am testing ping to see if I can get anywhere - if I am in that state hanging state the ping does not even return to the console, not even a timeout. when it 'wakes up' I see this:


PING heise.de (193.99.144.80): 56 data bytes
64 bytes from 193.99.144.80: icmp_seq=0 ttl=245 time=20.644 ms
64 bytes from 193.99.144.80: icmp_seq=1 ttl=245 time=600.325 ms
64 bytes from 193.99.144.80: icmp_seq=2 ttl=245 time=607.077 ms
64 bytes from 193.99.144.80: icmp_seq=3 ttl=245 time=628.674 ms
64 bytes from 193.99.144.80: icmp_seq=4 ttl=245 time=25.659 ms
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
Request timeout for icmp_seq 7
64 bytes from 193.99.144.80: icmp_seq=7 ttl=245 time=1732.876 ms
64 bytes from 193.99.144.80: icmp_seq=8 ttl=245 time=727.659 ms
64 bytes from 193.99.144.80: icmp_seq=9 ttl=245 time=25.376 ms
64 bytes from 193.99.144.80: icmp_seq=10 ttl=245 time=23.094 ms
64 bytes from 193.99.144.80: icmp_seq=11 ttl=245 time=780.920 ms
64 bytes from 193.99.144.80: icmp_seq=12 ttl=245 time=799.677 ms
64 bytes from 193.99.144.80: icmp_seq=13 ttl=245 time=822.106 ms
64 bytes from 193.99.144.80: icmp_seq=14 ttl=245 time=835.622 ms
64 bytes from 193.99.144.80: icmp_seq=15 ttl=245 time=858.638 ms
64 bytes from 193.99.144.80: icmp_seq=16 ttl=245 time=873.923 ms

You can see the response time is very long and varies a lot. then after some time it's back to an average of 20ms.


I have a Linux laptop with Ubuntu 24 in the same Wifi network and the same ping finishes always in 20ms, no hanging issue at all. So it seems the issue can't be my wifi router, or can it?


Any suggestions what this could be?

Thanks,

Markus

MacBook Pro 14″, macOS 14.8

Posted on Aug 21, 2026 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2026 7:43 AM

Your Linux laptop working normally on the same Wi-Fi is useful evidence, but it does not completely rule out the router/access point.


The quickest way to determine where the problem occurs is to ping your router itself.


First find the gateway:

route -n get default | grep gateway


Then continuously ping that address:

ping <gateway>


In another Terminal, run:

ping 193.99.144.80


Wait for the next failure.


If both pings stop responding, the failure is occurring at or before the Mac's connection to the local network.


That points us toward the Mac's Wi-Fi connection, the Wi-Fi environment, or an interaction between the Mac and the access point.


If the gateway ping continues at normal latency while the Internet ping becomes slow or stops, the Mac is still communicating normally with the router, so the problem is occurring further along the network path.


Your current ping output establishes that there is substantial packet delay and packet loss during the affected periods, but the Internet ping alone cannot tell us where that is happening.


I'd also test the Mac on a phone hotspot or another Wi-Fi network. If the problem occurs there too, that provides useful evidence that the problem isn't specific to your current Wi-Fi network.


If it only occurs on your current network, the Mac/router interaction becomes worth investigating.


Apple recommends using Wireless Diagnostics for Wi-Fi problems. Hold Option while clicking the Wi-Fi icon and choose Open Wireless Diagnostics.


Apple says this produces diagnostic information and a compressed diagnostic file that can be useful for troubleshooting.

Apple — Use Wireless Diagnostics on your Mac


You can also Option-click the Wi-Fi icon to see the current channel, frequency, protocol, signal information, IP address and router address.

Apple — Wi‑Fi settings on Mac


If you use a VPN or network-filtering/security application, temporarily disable it and repeat the test.


Apple specifically lists VPN and other security software as things to check when diagnosing Mac Internet connectivity problems. (Apple Support)


Finally, you're running Sonoma 14.8.5. Apple currently lists Sonoma 14.8.9 as the latest Sonoma release, so I'd update before doing extensive troubleshooting. (Apple Support)


The single most useful next step is therefore to run the gateway ping and Internet ping simultaneously and capture what happens when the Mac enters its several-minute hanging state. That will tell us much more than the heise.de ping alone.

2 replies
Question marked as Top-ranking reply

Aug 21, 2026 7:43 AM in response to markus-D5AA96

Your Linux laptop working normally on the same Wi-Fi is useful evidence, but it does not completely rule out the router/access point.


The quickest way to determine where the problem occurs is to ping your router itself.


First find the gateway:

route -n get default | grep gateway


Then continuously ping that address:

ping <gateway>


In another Terminal, run:

ping 193.99.144.80


Wait for the next failure.


If both pings stop responding, the failure is occurring at or before the Mac's connection to the local network.


That points us toward the Mac's Wi-Fi connection, the Wi-Fi environment, or an interaction between the Mac and the access point.


If the gateway ping continues at normal latency while the Internet ping becomes slow or stops, the Mac is still communicating normally with the router, so the problem is occurring further along the network path.


Your current ping output establishes that there is substantial packet delay and packet loss during the affected periods, but the Internet ping alone cannot tell us where that is happening.


I'd also test the Mac on a phone hotspot or another Wi-Fi network. If the problem occurs there too, that provides useful evidence that the problem isn't specific to your current Wi-Fi network.


If it only occurs on your current network, the Mac/router interaction becomes worth investigating.


Apple recommends using Wireless Diagnostics for Wi-Fi problems. Hold Option while clicking the Wi-Fi icon and choose Open Wireless Diagnostics.


Apple says this produces diagnostic information and a compressed diagnostic file that can be useful for troubleshooting.

Apple — Use Wireless Diagnostics on your Mac


You can also Option-click the Wi-Fi icon to see the current channel, frequency, protocol, signal information, IP address and router address.

Apple — Wi‑Fi settings on Mac


If you use a VPN or network-filtering/security application, temporarily disable it and repeat the test.


Apple specifically lists VPN and other security software as things to check when diagnosing Mac Internet connectivity problems. (Apple Support)


Finally, you're running Sonoma 14.8.5. Apple currently lists Sonoma 14.8.9 as the latest Sonoma release, so I'd update before doing extensive troubleshooting. (Apple Support)


The single most useful next step is therefore to run the gateway ping and Internet ping simultaneously and capture what happens when the Mac enters its several-minute hanging state. That will tell us much more than the heise.de ping alone.

M2 Pro running Sonoma 14.8.5 experiences random Wi-Fi connection issues

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