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Colored and white lines across iPad screen

Ok so I got home from work and I pulled my iPad out of my laptop bag and I noticed that when I turn it on there are like these colored lines and also this big white bar across the screen. Why are those things there?


http://www.flickr.com/photos/53513466@N03/4946889384/

iPad Wi-Fi+3G 32GB, Other OS

Posted on Aug 31, 2010 4:56 PM

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Posted on Dec 28, 2011 12:18 PM

My son bought the original ipad in November 2010, it is now only a few weeks out of warranty. He turned it on tonight and as other people have mentioned on this forum the ipad now has coloured lines across the screen. I called customer services and I must say i am extrememly disappointed with the response I got. They offered me a replacement for £260..... no other explanation other than it may be a hardware problem. After paying £600 for the original ipad only just over a year ago I would expect better from Apple. Myself, my husband and my three children all have iphones and other apple products but I must say if this is the support you get then I would consider other options in the future. Very disappointing....... If anyone else other than a customer service agent who reads from a script can help then please get in touch. Thanks

4 replies
Question marked as Best reply

Dec 28, 2011 12:18 PM in response to Quentin Perez

My son bought the original ipad in November 2010, it is now only a few weeks out of warranty. He turned it on tonight and as other people have mentioned on this forum the ipad now has coloured lines across the screen. I called customer services and I must say i am extrememly disappointed with the response I got. They offered me a replacement for £260..... no other explanation other than it may be a hardware problem. After paying £600 for the original ipad only just over a year ago I would expect better from Apple. Myself, my husband and my three children all have iphones and other apple products but I must say if this is the support you get then I would consider other options in the future. Very disappointing....... If anyone else other than a customer service agent who reads from a script can help then please get in touch. Thanks

Colored and white lines across iPad screen

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