thepopp wrote:
Thanks for the reply D.I.
I failed to mention that those tasks were both tried, a few times, and were unsuccessful. The 'Erase' process runs and says it was successful, but when I try to install a new OS (Sequoia) it says it cannot because of an unexpected file structure. I read a thread online that suggested that a terminal approach might work...
You need to erase the whole physical drive as GUID partition and APFS (top option). Within Disk Utility you need to click "View" and select "Show All Devices" before the physical drive appears on the left pane of Disk Utility.
If your iMac has a Fusion Drive (a Hard Drive combined with an SSD), then you will want to erase the Fusion Drive portion/item as GUID partition and APFS (top option).
If the Fusion Drive was broken by any of these erase attempts, then you can use the following Apple article to recreate the Fusion Drive prior to installing macOS.....just make sure the Fusion Drive is using the APFS file system.
How to fix a split Fusion Drive - Apple Support