Results to fraudulent apple charges used to purchase apple products despite apples reluctant decision to help.
My bank did start refunding my money as you can see. My problem is I showed apple all the undeniable proof of fraud. Original I was told there is a60 day policy and I would receive reimbursement for
that time period. Then they refused me on that and most importantly to me, they REFUSED to give me an explanation as to why they would not stand by the 60 day policy. I spoke to everyone I could at apple even through chat. 2 people, 1 call 2 chats where rude, dismissive and callous. 1 chat rep disappeared another closed the chat on me. 1 on the phone could have cared less. At that point I didn’t care about the money, I was looking for preventative measures and just a reason why they chose to renege the 60 day policy. I got NOTHING, hung up on and chats dismissed. To this moment I do not understand why they acted the way they did addimetly refused to help or give a reason why they wouldn’t help. I got to the bottom of it myself tho, now I know my info is safe
[Edited by Moderator]
iPhone 16, iOS 27