How to put in a phone number in a way my Mac likes!

I have an Apple M4 iMac, 16GB, updated to Tahoe 26.6.1. I have been told that 'Clean My Mac' is the best app for such things and I attempted to upgrade to the paid version. Now, the Mac has my bank card linked to my apple account etc. All good. When I wish to pay for this upgrade I simply cannot put in a phone number that it likes and I cannot continue. I have tried area codes, no area codes, +, zero's everything but it just doesn't accept it. This is seems to have been an issue for some time judging by some comments. Please let me know how I can put in my phone number at this stage and pay for the app!

Thanks

iMac 24″, macOS 26.6

Posted on Aug 22, 2026 4:08 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2026 1:25 AM

Part 1 of 2 


The key point is that if you are buying CleanMyMac through the Mac App Store, the phone number should be part of your Apple Account billing information, not something you need to invent a special format for at the CleanMyMac checkout.


On your iMac, open System Settings >> your name >> Payment & Shipping and check that the billing information associated with your card is correct. 


Apple also provides the same payment-management facility through App Store >> your name >> Account Settings >> Manage Payments. (Apple Support)


Apple accepts Apple Pay, most credit and debit cards, PayPal, and Apple Account balance for App Store purchases. (Apple Support)


If your card and billing information are already correct but the CleanMyMac purchase still rejects the telephone number, I would not keep trying different formats


At that point, the useful thing is to identify whether the purchase is being made through Apple's App Store or directly through MacPaw, because the two payment systems are separate.


Part 2 of 2 


Any third-party applications that interfere with the normal operation of the operating system are an invitation for disaster.


Certain applications may be available on the Apple App Store, but this only indicates that the developer is prepared to pay Apple a percentage on each sale.


The application’s potential impact on the computer is up to the user to verify before purchase.


Any of the following should be removed as per developer instructions:


CleanMyMac, also known as “BrickMyMac


The above link is page 1 of 575 pages, each containing approximately 20 postings.


This means there are about 11,500 instances related to CleanMyMac and its potential impact on the computer.


While we cannot determine the appropriate course of action, we can caution you against reinstalling BrickMyMac. 

4 replies
Question marked as Top-ranking reply

Aug 23, 2026 1:25 AM in response to Hergyboy56

Part 1 of 2 


The key point is that if you are buying CleanMyMac through the Mac App Store, the phone number should be part of your Apple Account billing information, not something you need to invent a special format for at the CleanMyMac checkout.


On your iMac, open System Settings >> your name >> Payment & Shipping and check that the billing information associated with your card is correct. 


Apple also provides the same payment-management facility through App Store >> your name >> Account Settings >> Manage Payments. (Apple Support)


Apple accepts Apple Pay, most credit and debit cards, PayPal, and Apple Account balance for App Store purchases. (Apple Support)


If your card and billing information are already correct but the CleanMyMac purchase still rejects the telephone number, I would not keep trying different formats


At that point, the useful thing is to identify whether the purchase is being made through Apple's App Store or directly through MacPaw, because the two payment systems are separate.


Part 2 of 2 


Any third-party applications that interfere with the normal operation of the operating system are an invitation for disaster.


Certain applications may be available on the Apple App Store, but this only indicates that the developer is prepared to pay Apple a percentage on each sale.


The application’s potential impact on the computer is up to the user to verify before purchase.


Any of the following should be removed as per developer instructions:


CleanMyMac, also known as “BrickMyMac


The above link is page 1 of 575 pages, each containing approximately 20 postings.


This means there are about 11,500 instances related to CleanMyMac and its potential impact on the computer.


While we cannot determine the appropriate course of action, we can caution you against reinstalling BrickMyMac. 

Aug 22, 2026 4:31 PM in response to Hergyboy56

Hergyboy56 wrote:
I have an Apple M4 iMac, 16GB, updated to Tahoe 26.6.1. I have been told that 'Clean My Mac' is the best app for such things and I attempted to upgrade to the paid version.


You've been lied to. Clean My Mac is, to many veteran Mac users, akin to malware itself and is best left uninstalled on your Mac. The app does nothing that the macOS cannot or does not do for itself. There is no good reason to install CMM and it has very often been implicated as a cause of Mac misbehavior.


Your best action will be to uninstall the app per the guidance provided by the developer.


❝Rule 1 of Macs is don't install junk.❞ – Galt.


For more info, please see these support documents:

Effective Defenses Against Malware - Apple Community (Thanks, John Galt!)

Avoid phishing emails, fake 'virus' alerts…and other scams - Apple Support 



How to put in a phone number in a way my Mac likes!

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