iPhone 17 Pro Max audio playback glitches with USB-C to aux adapter.

I recently upgraded to an iPhone17 Pro Max and am having weird issues with my usb-c to aux cord adapter. Whenever I plug the adapter into my phone to listen to music in my car and move my phone even a bit, my phone glitches out by pausing/resuming songs, skipping songs, and the volume keeps going up/down. It used to always try to connect to Siri but I turned that off. I made sure to have “wired accessories” set to “always allow”, but the issue persists.


Any help would be appreciated!

Posted on Aug 23, 2026 4:13 PM

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Question marked as Top-ranking reply

Posted on Aug 24, 2026 12:39 PM

Jrob78 wrote:
I have yet to use another adapter in my car, but all other usb-c charging cables have worked without issue on my phone. Below is a picture of the adapter. I bought a generic one from Walmart that had solid reviews (4+ stars). I’ve used the black aux cord for years with little to no issue.
https://discussions.apple.com/content/attachment/f82ba637-2277-48c5-a412-026abdea4444

If that's no MFi Certified it may not be compatible with your iPhone. It appears to be a USB C to 3.5mm headphone jack, is that correct? Chances are if you order this from Apple directly, for $9, it will work --> https://www.apple.com/shop/product/mw2q3am/a/usb-c-to-35-mm-headphone-jack-adapter?fnode=7503e9095a7eacc56b7abffedaa296e0b6122187817e972472c94c86f1bf95a4d882e83f6189cbb46c233e8c6032642cf3b72c519b9f6fc4605c3382fd0bb94c087857fbe38e9b7e3ec19446d779a8cf1232a2493781f6705c2a3a80c404dda1


6 replies
Question marked as Top-ranking reply

Aug 24, 2026 12:39 PM in response to Jrob78

Jrob78 wrote:
I have yet to use another adapter in my car, but all other usb-c charging cables have worked without issue on my phone. Below is a picture of the adapter. I bought a generic one from Walmart that had solid reviews (4+ stars). I’ve used the black aux cord for years with little to no issue.
https://discussions.apple.com/content/attachment/f82ba637-2277-48c5-a412-026abdea4444

If that's no MFi Certified it may not be compatible with your iPhone. It appears to be a USB C to 3.5mm headphone jack, is that correct? Chances are if you order this from Apple directly, for $9, it will work --> https://www.apple.com/shop/product/mw2q3am/a/usb-c-to-35-mm-headphone-jack-adapter?fnode=7503e9095a7eacc56b7abffedaa296e0b6122187817e972472c94c86f1bf95a4d882e83f6189cbb46c233e8c6032642cf3b72c519b9f6fc4605c3382fd0bb94c087857fbe38e9b7e3ec19446d779a8cf1232a2493781f6705c2a3a80c404dda1


Aug 24, 2026 12:46 AM in response to Jrob78

Expressing or conveying auditory experiences effectively through these forums may be challenging. The underlying sound issue on your iPhone cannot be accurately diagnosed from a YouTube link. Factors such as your iPhone's specific sound settings, visual defects, and potential hardware problems cannot be assessed through this method. For more personalized and in-depth assistance, I recommend securing a Genius Bar Reservation and exploring the various support options provided by Apple.


Get a Genius Bar Reservation and Apple Support Options - Apple

When you encounter issues with your Apple devices, the Genius Bar at Apple Retail Stores is the go-to place for expert assistance. The Genius Bar is staffed by knowledgeable Apple employees, often referred to as "Geniuses," who can diagnose and resolve a wide range of hardware and software-related problems. To ensure personalized attention and a convenient visit, Apple provides the option to schedule a Genius Bar Reservation.


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Aug 24, 2026 12:48 AM in response to Jrob78

You may try some of these steps. Please check after each step...


  1. Having too many apps open may cause this issue, as RAM is being used by other apps, leaving less memory available for proper rendering. Close an app on your iPhone or iPod touch
  2. Overloaded system: Too many apps running in the background can cause stuttering. Refresh content in apps you're not actively using on ...
  3. Storage issues: Low or fragmented storage can slow down the camera. --> Manage and Clear Storage on your iPhone a… - Apple Community
  4. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  5. If you're using a VPN, disable it and check if the error goes away. Go to Settings > General > VPN & Device Management and turn off any active VPNs. Disabling a VPN only from the iPhone settings may not completely turn it off. To fully disable it, you need to switch it off from the VPN service provider’s app or remove the configuration profile they installed. Only then is the VPN truly off, which can help if it’s causing issues with cellular or Wi-Fi connectivity.
  6. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  7. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  8. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



iPhone 17 Pro Max audio playback glitches with USB-C to aux adapter.

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