Not able to download a free app
I can’t use my email password when asked by app. Could it be that my icloud is full?
I can’t use my email password when asked by app. Could it be that my icloud is full?
Why can't you use your password? What happens when you try? Do you get an error? If so, what does it say?
If you forgot your email password, then see the following support document.
click here ➜ If you forgot your Apple Account password - Apple Support
No, iCloud storage being full does not affect the password or limit access to the account.
Welcome and thank you for reaching out. 🤗
The ability to complete an app purchase on the App Store requires a functioning payment method.
A payment method is often required for free apps to verify your identity, prevent fraud and ensure a streamlined process if you decide to make in-app purchases or purchase paid apps later.
It also helps companies manage age restrictions and regional content availability.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Not able to download a free app