Help with Apple cash

Before we go down a more complex and prolonged troubleshooting, try contacting an Apple Cash Specialist. It could be a known issue they’re familiar with. If they can’t resolve it, post a reply with what they attempted.

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 

Contact Green Dot Bank:

•  call (877) 233-8552

•  disputes at P.O. Box 9, West Chester, Ohio

•  general customer service at P.O. Box 1070, West Chester, Ohio 45071

• visit www.greendot.com

https://applecash.greendot.com/termsconditions/

Are you manually entering card details from your old iPhone or another device? Apple Cash should add automatically to your Wallet app when you log into your Apple Account associated with your Apple Cash account.

Thank you for the additional information. It sounds like their system is finding your old account. That explains the expiration date error.

Are you attempting to create a new account? Are you using a different Apple Account (formerly known as Apple ID)?

Please do not hijack other member’s posts. Your request has nothing to do with the topic of this thread. Please create a new thread with a few more details about your request. Do not post any personal information, these are public discussion forums.

Have you had an Apple Cash card/account previously? What country are you in? M

I need my $3 back