Help. Dog ate my pencil
I just purchased an apple pencil for my daughter for school, and the dog literally ate it. Is it possibly covered by some sort of warranty, or will I have to buy a new one?
I just purchased an apple pencil for my daughter for school, and the dog literally ate it. Is it possibly covered by some sort of warranty, or will I have to buy a new one?
Err, no. The device warranty provides coverage for manufacturing defects or technical faults that occur within the warranty period. The warranty does not cover accidental damage - or the device being eaten by your dog.
However, if had the foresight to purchase an optional AppleCare+ plan for the iPad, then both the iPad and associated Apple Pencil would be covered by the plan for accidental damage occurring to either. An AppleCare+ plan can be started when the qualifying device is purchased, or within 60-days of the original purchase.
If you have an active AppleCare+ plan, the cost of repair or replacement is reduced to a small excess/deductible fee.
You should note that the damaged device must be available for assessment. If it's unrecognisable, or inside a dog, this may be difficult.
Err, no. The device warranty provides coverage for manufacturing defects or technical faults that occur within the warranty period. The warranty does not cover accidental damage - or the device being eaten by your dog.
However, if had the foresight to purchase an optional AppleCare+ plan for the iPad, then both the iPad and associated Apple Pencil would be covered by the plan for accidental damage occurring to either. An AppleCare+ plan can be started when the qualifying device is purchased, or within 60-days of the original purchase.
If you have an active AppleCare+ plan, the cost of repair or replacement is reduced to a small excess/deductible fee.
You should note that the damaged device must be available for assessment. If it's unrecognisable, or inside a dog, this may be difficult.
There is no warranty coverage for this.
I also can't imagine that eating one would be too good for the dog - so you may want to take your dog to your vet.
Help. Dog ate my pencil