Ear buds chiming and won’t charge

Six months ago, I purchased a set of Beats Studio Buds + and around June lost my charging case. I had previously had Studio Buds and had lost one of my earbuds. I assumed it would charge my new set. I put them into the charging case and the buds chime randomly and will not charge. I’ve read somewhere where there can be a difference in software? Please help!

Model Name:Beats Studio Buds +

Model:A2872

Serial number:FL***RP4

Version:2C318




[Edited by Moderator]

Posted on Aug 26, 2026 7:26 AM

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Posted on Aug 28, 2026 1:42 PM

No, you cannot use a first-generation Beats Studio Buds case to charge your Beats Studio Buds +. The charging cases and individual earbuds for these two models are not cross-compatible or interchangeable, which is why your earbuds are chiming randomly and failing to receive a charge. 

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Ear buds chiming and won’t charge

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