Unwanted dropdown arrow next to email address in Apple Mail

In Apple Mail, how do I get rid of this little dropdown arrow next to the email address? It's annoying because the dropdown contains all the folders within (sent, junk, etc.) which are also i the column below. So if I get a "junk" email , it show that I have something in my inbox for this account. The other inbox accounts down't have this little arrow.


iMac 27″, macOS 15.7

Posted on Aug 26, 2026 2:48 PM

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Question marked as Top-ranking reply

Posted on Aug 27, 2026 9:07 AM

You seem to have your own domain name (***). Looking at your screenshots, there is only one email address that misbehaves: ***. The other email accounts look exactly as they should.


First try to go the webmail site using a web browser to see if the Inbox folder structure matches the one you see in the Mail app. If not, remove the *** email account (in System Settings > Internet Accounts) and add it again.


If the folder structure is identical, please contact the email provider as there is something unusual with that account.



[Edited by Moderator]

5 replies
Question marked as Top-ranking reply

Aug 27, 2026 9:07 AM in response to Andrew Roberts6

You seem to have your own domain name (***). Looking at your screenshots, there is only one email address that misbehaves: ***. The other email accounts look exactly as they should.


First try to go the webmail site using a web browser to see if the Inbox folder structure matches the one you see in the Mail app. If not, remove the *** email account (in System Settings > Internet Accounts) and add it again.


If the folder structure is identical, please contact the email provider as there is something unusual with that account.



[Edited by Moderator]

Aug 26, 2026 4:21 PM in response to Andrew Roberts6

That is unexpected: the All Inboxes mailbox/folder should only contain the Inbox mailbox of each of your email account, nothing more, e.g. if you have 4 email accounts, you should only see 4 mailboxes/subfolders in All Favorites and those mailboxes have no descendants.


Right-click "All Inboxes" and choose Remove from Favorites. Then move the cursor over Favorites, click the "+" icon and add All Inboxes again.

Unwanted dropdown arrow next to email address in Apple Mail

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