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Case ID:***


https://getsupport.apple.com/GetCaseDetails.do?caseid=***


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[Edited by Moderator]

Posted on Aug 28, 2026 2:29 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2026 3:06 AM

Sorry, but we are all users here, just like you, and we can not access your personal data, only the official Apple Support can do that.


You can select the phone number for your region from the Apple Support page:

Contact Apple Support - Apple Support


Give them a call and make sure to have the case number ready, so that they can find your personal data, to be able to help you further.

1 reply
Question marked as Top-ranking reply

Aug 28, 2026 3:06 AM in response to ganeshKadadm

Sorry, but we are all users here, just like you, and we can not access your personal data, only the official Apple Support can do that.


You can select the phone number for your region from the Apple Support page:

Contact Apple Support - Apple Support


Give them a call and make sure to have the case number ready, so that they can find your personal data, to be able to help you further.

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