I have been getting error messages all day today and last night when trying to log onto itunes from my PC error -50, 9309 there is a error connecting to the account server, I can log onto my account cany buy any music cant see my purchased music its driving me nuts, I have used every bit of advice and guidance including apple live its still keeps doing it
Since you can sign in to your Apple Account elsewhere but iTunes is giving connection errors like -50 and 9309, I wouldn’t keep changing your password.
Apple’s System Status currently shows the services operating normally, so I’d check the PC itself first. Make sure Windows has the correct date, time, and time zone, and temporarily check whether antivirus, firewall, VPN, or other security software is blocking iTunes from reaching Apple’s servers.
Also make sure you’re running the latest iTunes version available for Windows.
If this only started last night and Apple Support has already walked you through the usual account and network checks, I’d avoid reinstalling or making major changes for now. The exact error numbers and the fact that purchases and purchased music are both affected are useful details to give Apple if it continues.
Since you can sign in to your Apple Account elsewhere but iTunes is giving connection errors like -50 and 9309, I wouldn’t keep changing your password.
Apple’s System Status currently shows the services operating normally, so I’d check the PC itself first. Make sure Windows has the correct date, time, and time zone, and temporarily check whether antivirus, firewall, VPN, or other security software is blocking iTunes from reaching Apple’s servers.
Also make sure you’re running the latest iTunes version available for Windows.
If this only started last night and Apple Support has already walked you through the usual account and network checks, I’d avoid reinstalling or making major changes for now. The exact error numbers and the fact that purchases and purchased music are both affected are useful details to give Apple if it continues.
ITUNES CANT LOG INTO MY ACCOUNT
