Purchased Apple Gift Card shows as redeemed with $0 balance

I bought a $500 worth of apple gift card at Walmart store today but it says redeemed when I want to use it and it has $0 balance

Posted on Aug 31, 2026 5:05 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2026 6:16 PM

Check your sales receipt.

  • If the balance is missing or the card was redeemed by someone else, contact Apple Support with the gift card’s original purchase receipt for assistance.
  • If the card doesn’t appear on your sales receipt, that usually means the card was never activated at purchase.
  • If the card appears on your sales receipt, then that usually means that the funds were already used.


Contact Apple Support with the receipt and serial number; only they can verify the card’s activation status and help resolve the issue.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

3 replies
Question marked as Top-ranking reply

Aug 31, 2026 6:16 PM in response to Brubakerrrr

Check your sales receipt.

  • If the balance is missing or the card was redeemed by someone else, contact Apple Support with the gift card’s original purchase receipt for assistance.
  • If the card doesn’t appear on your sales receipt, that usually means the card was never activated at purchase.
  • If the card appears on your sales receipt, then that usually means that the funds were already used.


Contact Apple Support with the receipt and serial number; only they can verify the card’s activation status and help resolve the issue.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Aug 31, 2026 7:11 PM in response to Brubakerrrr

Hello~ See the link below…


If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support*


*If you see a message that says that your card has already been redeemed, you might have already redeemed it. Sign out of the App Store or iTunes Store on all of your devices, then sign back in. This refreshes your Apple Account balance. Learn how to check your Apple Account balance.



Contact Apple Support - Apple Support<<< This is your best option.


You will need to contact Apple. Many scams abound and due to this I purchase my Apple Gift Cards here…


Apple Gift Card - Apple


~Katana-San~

Purchased Apple Gift Card shows as redeemed with $0 balance

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