Cannot reverify Apple Music student membership

I have the student membership for Apple Music and it wont let me reverify my account when I talk to the vendor they say to contact Apple

Posted on Aug 31, 2026 6:39 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2026 2:56 AM

If the verification vendor has already told you the problem is on Apple’s side, I’d try the re-verification from your Apple subscription settings instead of through the vendor.


On iPhone or iPad, go to Settings > your name > Subscriptions > Apple Music > Verify Student Status.


You can also sign in at account.apple.com and try it from the Subscriptions section. Apple’s current instructions are here: Get an Apple Music student subscription - Apple Support


If “Verify Student Status” is missing or it still fails after that, then Apple Support would be the next step since they can check the subscription itself.

2 replies
Question marked as Top-ranking reply

Sep 1, 2026 2:56 AM in response to Egh010

If the verification vendor has already told you the problem is on Apple’s side, I’d try the re-verification from your Apple subscription settings instead of through the vendor.


On iPhone or iPad, go to Settings > your name > Subscriptions > Apple Music > Verify Student Status.


You can also sign in at account.apple.com and try it from the Subscriptions section. Apple’s current instructions are here: Get an Apple Music student subscription - Apple Support


If “Verify Student Status” is missing or it still fails after that, then Apple Support would be the next step since they can check the subscription itself.

Cannot reverify Apple Music student membership

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