My purchased Apple Gift Card didn't arrive in my email

I bought two apple gift cards and they didn't get sent to my email


[Re-Titled by Moderator]

Original Title: Gift card

Posted on Sep 1, 2026 5:58 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2026 7:53 AM

If these were emailed Apple Gift Cards, I’d first check your spam/junk folder and make sure the email address entered for delivery was correct.


You can also check the order status from the Apple Store order page. If the order shows as completed but the gift card email still hasn’t arrived, contact Apple directly with the order number so they can verify or resend it.


I wouldn’t buy the cards again until Apple confirms what happened with the first order.

3 replies
Question marked as Top-ranking reply

Sep 1, 2026 7:53 AM in response to Leanneamy

If these were emailed Apple Gift Cards, I’d first check your spam/junk folder and make sure the email address entered for delivery was correct.


You can also check the order status from the Apple Store order page. If the order shows as completed but the gift card email still hasn’t arrived, contact Apple directly with the order number so they can verify or resend it.


I wouldn’t buy the cards again until Apple confirms what happened with the first order.

Sep 1, 2026 11:15 AM in response to Leanneamy

Welcome and thank you for reaching out. 🤗


It can sometimes take up to 24 hours for Apple gift cards to arrive. Here are a few steps you can try:


  • Check all email folders – including spam, junk and promotions.
  • Verify the email address – ensure the email entered for the gift card is correct.
  • Check for payment confirmation – confirm that the payment has been processed successfully.
  • Wait a little longer – delivery can occasionally be delayed.
  • Contact Apple Support directly – if you still don’t see the gift card after 24 hours, reach out to Apple Support with your order number for further assistance.


This will help Apple verify your purchase and resend the gift card if needed.


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

My purchased Apple Gift Card didn't arrive in my email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.