Unable to access or factory reset Mac mini M4 due to forgotten password and missing recovery key

I have a Mac mini M4 (2025) with a local user account. I no longer remember the password for that account, so I cannot log in.


I am trying to factory reset the Mac, but when I enter Recovery, I am asked for a FileVault recovery key to unlock the drive. I do not have this recovery key either.


I do not need to recover the existing data. I am fine with completely erasing the Mac and setting it up from scratch.

How can I:


  1. Completely erase the internal drive without the local account password or FileVault recovery key?
  2. Reinstall macOS and create a new user account?
  3. If this cannot be done through macOS Recovery, what is the correct procedure for resetting an M4 Mac mini?


Posted on Sep 1, 2026 7:40 AM

Reply
4 replies

Sep 1, 2026 10:08 AM in response to weeklycod

weeklycod wrote:
it is a local account, so cannot use it.

Whichever Apple Account being used with Activation Lock can be used for the reset here, independent of whatever the login account is a local account or a mobile (network) account.


Local macOS accounts use what amounts to a self-hosted file-based LDAP domain; they're inherently quite similar to a mobile account bound to a directory server.


References to local and mobile accounts are less common around here too, as the vast majority of accounts discussed here are local. Which can be remotely reset, and remotely unlocked, when Find My is enabled. Which is the default.


Microsoft Windows has a similar-but-different “local” account setup distinction that’s more visible to Windows users. Or used to, as local accounts not associated with a Microsoft account are reportedly getting harder to establish. That based on some grumbling I’ve seen around the ‘net.


TL;DR: yeah, remote erase works.

Unable to access or factory reset Mac mini M4 due to forgotten password and missing recovery key

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