I have logged on to both icloud and apple websites with my password. Yet, when I go to the App Store on my mobile devise, it says I put in an incorrect password. I have put in the PW very carefully to avoid mistakes. Any advice?
[Re-Titled by Moderator]
Original Title: App Store logon problems
Earlier iPhone models
DesignTeacher wrote:
It says my password is incorrect. Yet, I use the exact password for my mobile device as on my MacOS for icloud and apple.com.
Can you update macOS and other apps? If so, your app store access would appear to be working.
One possibility fitting the pattern here is an app downloaded by a different Apple Account, and re-downloading the app from an account with known credentials will resolve that. Or regaining access to whichever account downloaded the app.
If I have no access to App Store, I can never download any other apps.
I am aware of that.
Thanks to all for your input. I was able to resolve the situation. I found a way to change the password for the App Store separate from iCloud and Apple.
Tried deleting the app, and re-downloading it?
No because if I delete the app I cannot get into the App Store to re-install as my PW does not work there.
Any particular error messages or diagnostics associated with the app store access?
Without app store access, it would seem this app may well remain inaccessible.
It says my password is incorrect. Yet, I use the exact password for my mobile device as on my MacOS for icloud and apple.com. If I have no access to App Store, I can never download any other apps.
How to resolve incorrect App Store password despite successful iCloud and Apple website logins?
