iPhone 15 voicemail greeting not changing on Verizon

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iPhone 15 voicemail greeting not changing on Verizon

Iphone 15..Vzn carrier..new VMgreeting wont change. I have changed greeting via the Iphone and thru VZN *86. I reset network settings (twice) I have upgraded to the latest ios. What else can I do???

iPhone 15 Pro Max, iOS 26

Posted on Sep 3, 2026 6:40 AM

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Answer 1

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WheelieNick

Level 9

63,052 points

Sep 3, 2026 6:43 AM in response to paragon119

Since you have already tried standard troubleshooting, this issue is likely caused by a communication conflict between Apple’s Live Voicemail feature and Verizon's servers.

Try this

Turn Off Live Voicemail Temporary/Permanently

Apple's Live Voicemail handles calls on your device before they ever hit Verizon's system. This frequently causes custom greetings to fail to save or revert back to the default message.

Go to Settings > Apps > Phone (or just Settings > Phone depending on your exact version).
Tap on Live Voicemail.
Toggle it OFF.
Go back to your Phone app, tap Voicemail > Greeting, and try recording and saving your Customgreeting again.

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