Useless MacBook Pro. Due to wrong password & non acceptance of recovery key

My MacBook Pro locked me out saying I gave the Wrong password. It is the password but now I can’t do anything. I tried to put in my recovery key that I got from my iPhone. It will only accepts 24 keys, not the 28 it needs. How can I get my computer back.

iPhone 15 Pro Max, iOS 26

Posted on Sep 5, 2026 7:57 AM

Reply
1 reply

Sep 5, 2026 10:28 AM in response to pall@trekguyd

pall@trekguyd wrote:
My MacBook Pro locked me out saying I gave the Wrong password. It is the password but now I can’t do anything. I tried to put in my recovery key that I got from my iPhone. It will only accepts 24 keys, not the 28 it needs. How can I get my computer back.


A prompt for 24 characters is a FileVault Recovery Key, not a 28-character Apple Account Recovery Key.

see MrHoffman: Mac Pro password/fingerprint fail, recovery key length error

Mac Pro password/fingerprint fail, recove… - Apple Community


Useless MacBook Pro. Due to wrong password & non acceptance of recovery key

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