iPad asks for password for fingerprint-protected Pages document

New ipad. Trying to open protected doc in Pages with fingerprint. Set up with fingerprint. Asking for password. Never setup password, just fingerprint for protection. Please advise


iPad, iPadOS 26

Posted on Sep 8, 2026 6:52 AM

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Question marked as Top-ranking reply

Posted on Sep 8, 2026 7:49 AM

Sorry, but it's not possible to protect a document with a fingerprint on an Pad, the option is explicitly named "Set Password".


If you thought this would use your fingerprint you were mistaken, however, you had to enter a password, and it's a password only you know.


click here ➜ Password-protect a Pages document on iPad - Apple Support


The other option, is you set "Require Touch ID" for the app. This applies to the App only, not the document that may have been opened at the time. Is that what you did?

click here ➜ Lock or hide an app on iPad - Apple Support

In that case it will usually unlock and open the App with your iPad's passcode as well as Touch ID (or Face ID where available).



1 reply
Question marked as Top-ranking reply

Sep 8, 2026 7:49 AM in response to Dockmaster

Sorry, but it's not possible to protect a document with a fingerprint on an Pad, the option is explicitly named "Set Password".


If you thought this would use your fingerprint you were mistaken, however, you had to enter a password, and it's a password only you know.


click here ➜ Password-protect a Pages document on iPad - Apple Support


The other option, is you set "Require Touch ID" for the app. This applies to the App only, not the document that may have been opened at the time. Is that what you did?

click here ➜ Lock or hide an app on iPad - Apple Support

In that case it will usually unlock and open the App with your iPad's passcode as well as Touch ID (or Face ID where available).



iPad asks for password for fingerprint-protected Pages document

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